塞纳天地2025年5月业主满意度调研表 R&F Seine Region Owner Satisfaction Survey Form for May 2025

1. Name（ 姓名） ：
2. Contact Number（ 联络号码） :
3. Please fill in your unit number (Example : B2-3-50-01)

请填写您的单位 (例如：B2-3-50-01)
4. Owner or tenant (业主/租户)
5. How long is your stay in Seine Region?

您在塞纳天地入住时间是多长？
6. Do you know who is your building supervisor in charge? Please choose from below.

请问您知道/认识您的楼栋管家吗？请选择。
7. Are you satisfied with the service of your building supervisor? Using 5 point Likert scale to give evaluation.

您对您的楼栋管家满意吗？请用1-5分评价。
8. Please rate the safety management of the residential community. (Patrol of security personnel,  access control, pet management, noise management, orderly parking management, fire safety, theft, etc.) . Using 5 point Likert scale to give evaluation.

请对小区的安全管理（安保人员的巡逻、门禁出入管理、宠物管理，噪声管理，停车有序管理、消防安全，盗窃事件等)，用1-5分给予评价。
9. Please rate the housekeeping management in the residential community. (Etiquette and courtesy of cleaning personnel, cleaning and sanitation status in unit corridor, cleaning and sanitation status of outdoor public areas, elevator cleaning and timely cleaning of domestic garbage) .Using 5 point Likert scale to give evaluation.

请对小区的环境清洁服务 (清洁人员礼节礼貌、单元楼道内保洁卫生状况、室外公共区域保洁卫生状况、电梯清洁情况、生活垃圾及时清理情况)，用1-5分给予评价。
10. Please rate the landscape management in your community. (Overall impression of greening, withered plants, timely replanting and replacement, growth status of greening plants, prevention and control of greening diseases and insect pests, etc). Using 5 point Likert scale to give evaluation.

请对小区的绿化养护(绿化整体观感、植物的枯萎及时补种更换、绿化植物生长状态、绿化病虫害防治等), 用1-5分给予评价。
11. Please evaluate the property engineering maintenance services (common area facilities and equipment, such as elevators, lighting, lobbies, access control, etc.), and the quality of the house warranty is not within the scope of this evaluation. Using 5 point Likert scale to give evaluation.

请对物业工程维修服务（公共区域设施设备，例如：电梯、照明、大堂、门禁等），房屋保修质量不在此评价范围内，用1-5分给予评。
12. Please rate your overall property management services satisfaction. Using 5 point Likert scale to give evaluation.

请对物业整体服务满意度，用1-5分给予评价。

13. Please provide your valuable opinions on the management and services in the residential community.
请对小区的管理和服务提出您的宝贵意见。
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