2025年酒店客户满意度调查报告

最近更新日期
2025-04-30 17:35
满意度评分
3.81
Created with Highcharts 8.2.2
3.81/5
回收答卷数
12
综合情况
综合结果
Created with Highcharts 8.2.23.753.75443.583.58443.723.72价格卫生多样性服务品质012345
各维度选项占比
Created with Highcharts 8.2.266.6766.6772.2272.2258.3358.3379.1779.1772.2272.2212.512.58.338.3312.512.54.174.175.565.5620.8320.8319.4419.4429.1729.1716.6716.6722.2222.22抱怨率一般满意率020406080100
价格卫生多样性服务品质
满意度分类比较
1.您的性别
Created with Highcharts 8.2.23.833.833.783.78012345
2.您的年龄:
Created with Highcharts 8.2.23.993.994.34.33.773.771.131.1325岁以下(含25)30~35岁(含35岁)35~40岁(含40岁)50岁以上012345
3.您的年收入
Created with Highcharts 8.2.23.353.353.773.773.273.274.374.374.464.464.24.250万以上30-50万20-30万10-20万5-10万5万以下33.253.53.7544.254.54.75
题目维度得分
价格
Created with Highcharts 8.2.23.753.753.753.758.您对我们酒店的餐饮价格满意么?12.您对我们酒店的房间价格满意么?01234
卫生
Created with Highcharts 8.2.24.084.083.923.92447.您对我们酒店的餐饮卫生满意么?11.您对我们酒店的房间卫生满意么?14.您对我们酒店提...满意么?3.93.9253.953.97544.0254.054.0754.1
多样性
Created with Highcharts 8.2.23.53.53.673.676.您对我们酒店的餐品多样性满意么?13.您对我们酒店提...满意么?3.453.53.553.63.653.7
服务
Created with Highcharts 8.2.24.084.083.923.9215.您对我们酒店的服务态度满意么?16.您对我们酒店的...满意么?012345
品质
Created with Highcharts 8.2.23.333.333.833.83445.您对我们酒店的餐饮口味满意么?9.您对我们酒店的住房环境满意么?10.您对我们酒店的房间配置满意么?012345